How often do I need to reconfirm my SRD grant?

You need to reconfirm your application every 3 months from your last submission. SASSA may also prompt you to reconfirm sooner if there are issues with your eligibility data.

What if I miss my reconfirmation deadline?

If you fail to reconfirm, your application will be considered inactive, and you may not receive payment for that period. You can still reconfirm later, but payments may be delayed.

Can I reconfirm using a different phone number?

You need access to your original registered number to receive the OTP. If you’ve changed numbers, update your contact information first by calling SASSA at 0800 60 10 11.

SASSA Reconfirm: How to Secure Your Grant

As the SASSA provide grants, many of us want the SASSA Reconfirm Application for the R350 Grant. So the SASSA is a South African agency that supports many people by giving social grants. They offer different grants for financial support. After that the president introduced the R350 SRD (Social Relief of Distress Grants) and every beneficiary must update it after 3 months to continue it.

SASSA Reconfirm via Online Portal

If your SASSA SRD R370 grant was declined or you’re required to reconfirm your application, don’t panic—you can easily do it online. I’ve helped both my cousin and a neighbor successfully complete this process, and I can assure you, it’s straightforward if you follow the right steps.

Here’s a complete guide to reconfirm your SASSA SRD grant status via the official portal in 2025.

Reconfirming Your SASSA Application Online

To avoid unnecessary delays, make sure you use a stable internet connection and have your South African ID number and registered phone number on hand.

Step 1: Visit the Official SRD Website

Go to https://srd.sassa.gov.za using your smartphone or computer.

Step 2: Scroll to the “South African ID Holders” Section

On the homepage, scroll down until you see a section titled “South African ID Holders.”

Click the button that says “Click Here to Proceed.”

Step 3: Locate the “Reconsideration Status Check” Option

Once the new page loads, scroll again until you find “Reconsideration Status Check.”

Click on the link labeled “Click Here to Check Reconsideration Status.”

Step 4: Enter Your Application Details

You’ll now need to fill in the same credentials you used during your original application:

Enter your ID number in the field labeled “South African ID Number of Applicant”
Enter the cellphone number you used to apply in the field labeled “Phone Number Used to Submit Your Application”

Step 5: Request and Enter the OTP

Click the “Send Pin” button.

In a few seconds, you’ll receive a One Time PIN (OTP) via SMS on your mobile phone.

Enter the OTP you receive into the verification box
Then click “Verify Pin”

Real-Life Tip: One of my family members didn’t receive the OTP at first—turns out, her SIM was inactive. If you don’t receive the code, make sure your phone has signal or try again after restarting it.

Step 6: Refill the Reapplication Form

Once your pin is verified, the system will redirect you to a reapplication form. This is where you need to:

Update any missing or incorrect details
Provide current information about your employment status, income, or banking details

Take your time here. I’ve seen applications rejected just because someone rushed and made a typo in their bank account number.

Sassa Contact Number for R350

Step 7: Declare Your Financial Status

You will be asked a few questions about your current financial situation, including whether you have any source of income or government support. Answer honestly—SASSA uses this to evaluate eligibility.

Step 8: Choose Your Preferred Payment Method

Finally, you’ll be asked to select how you want to receive your SRD grant payments. You have two main options:

Bank Account:
Enter your bank name, account number, and branch code. Make sure the account is in your name.
Cash Send/Merchant Payment:
Choose a retail partner like Boxer, Shoprite, or Pick n Pay (Pnp). You’ll receive a voucher or SMS to claim your payment at the selected merchant.

Expert Tip: I always recommend using a personal bank account if possible—payments arrive faster and you avoid long queues.

Reconfirm SASSA through SMS or Phone Call

If you’ve been asked to reconfirm your SASSA SRD grant or just want to make sure everything is still in order, you don’t always need to go online. Many South Africans prefer offline options like phone calls, SMS, WhatsApp, or USSD codes especially in areas with poor internet access.

Having helped a few people in my community who don’t use smartphones, I’ve seen firsthand how effective these traditional methods are. Here’s a full breakdown of how you can reconfirm your SRD R370 grant using just your phone.

Option 1: Reconfirm SASSA SRD Grant via Phone Call

For those who prefer speaking directly to someone, calling the SASSA helpline is the most straightforward way to get answers or reconfirm your application.

What to Do:

Call the SASSA Call Centre: Dial 0800 60 10 11
Prepare Your Information: Have your ID number and the cellphone number used during your application ready
Speak to a Consultant: You’ll be guided through verifying your current status, and they’ll assist you with the reconfirmation process

Expert Note: I once helped my uncle call the SASSA helpline when his application was stuck in “Pending.” The agent clarified that his banking details needed updating, and we fixed it on the same call. Always ask if there’s any outstanding issue—they won’t tell you unless you do.

Option 2: Reconfirm via USSD Code (No Internet Needed)

If you’re using a basic phone or don’t have data, USSD is a quick, low-cost solution. I personally used this method with my domestic helper who doesn’t use a smartphone—it took less than two minutes.

How to Use the SASSA USSD Code:

On your phone, dial *134*7737#
Wait for the menu to load
Follow the prompts to navigate to the SRD grant section
Enter your ID number when requested
Select the option for reconfirmation

You’ll be able to update your grant status or confirm that your previous application is still active.

Pro Tip: Use the same phone number that was used during your application. The system won’t recognize new numbers unless you’ve updated them through an office or online.

Alternative: Visit Your Local SASSA Office

If you prefer in-person assistance, you can visit your nearest SASSA regional office. Find the address on the SASSA website (https://srd.sassa.gov.za/).

Additional Tips:

Ensure you have your South African ID number readily available.
Only use the official SASSA contact information provided above.
Reconfirm your grant every 3 months to avoid disruptions in receiving your payment.

Here is the process of SRD Status Check.

You acknowledge well the SASSA and SASSA Reconfirm Application for the R350 Grant. You can reconfirm it by various methods like call, WhatsApp SMS, USSD Line, and by visiting the office. Every SRD grant taker must reconfirm their application after 3 months.

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How to Reconfirm Your SASSA SRD Grant for the R370 Payment 2025